Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Destinations & Estimated Delivery Times
🇺🇸 United States
- Standard Shipping: 7–14 business days
- Express Shipping (when available): 3–5 business days
🇧🇷 Brazil
- Standard International Shipping: 20–45 business days
- Delivery times may vary due to customs clearance and local carrier handling.
Please Note: Shipping times are estimates and may vary depending on the supplier and product. Some orders may ship from our US warehouse with faster delivery times.
Customs & Import Duties (Brazil) Orders shipped to Brazil may be subject to customs duties and import taxes. These fees are the responsibility of the customer. Divas Gloss is not responsible for delays caused by customs processing.
Tracking A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking to update.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, contact us at [your email] and we'll investigate right away.
🇵🇹 Portugal
- Standard International Shipping: 10–20 business days
- Express Shipping (when available): 5–7 business days
Please Note: Shipping times are estimates and may vary depending on the supplier and product. Some orders may ship from our US warehouse with faster delivery times.
Customs & Import Duties (Brazil & Portugal) Orders shipped internationally may be subject to customs duties and import taxes. These fees are the responsibility of the customer. Divas Gloss is not responsible for delays caused by customs processing.